WOW, I’ve had a challenging afternoon with my MAC. Actually, I have been experiencing this problem for several months now and today it really got me frustrated! So I have to share this frustrated issue and the solution with my readers in efforts to help you all if you where to have the same problem.
Here is the problem…for about 3 months now my MAC periodically disconnects from the internet. Recently it began more frequently. I would be in the middle of a project and my Firefox browser would stop working. Then my emails would stop coming into my inbox and links would slowly load. So I would have to turn my MAC off and re-boot it.
First, because I purchased my MAC last year and didn’t open the box till February of this year of which I lost over 8 months of FREE support. That was a surprise because Apple support goes by your purchase date not when you set it up. So if you are thinking of buying a MAC, at least get it out of the box, set it up and start practicing with it. That is of course if you are a new MAC user like me. Anyway…….
Secondly, here is the BIG problem. I have called Apple support many times in dealing with this issue. They always referred me to call my router company…Dlink. I would then call them, they would have me set up a new user name and password to tell me I was good to go, I would hang up and then within about an hour the problem would start all again.
UNTIL TODAY! YAHOO! I finally got the answer and everything works well now! A representative from Apple helped me out big time! Apple really took the time with me today….and I didn’t even know her! LOL!
Here is the solution: MAC’s only work well when communicating to the router in wireless mode with a WPA password configuration. When you are setting up a router and you are going to connect it remotely with a MAC make sure the router is set as follows:
WPA – MODE – should be set to “WPA only”
SECURITY MODE – should be set to “WPA – Personal”
If you use these settings….everything should work fine! This solution will save you tons of frustrated hours trying to figure it out.
I still love my MAC! Thank you APPLE!