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SMS Texting | Mobile and Local Internet Marketing Specialist, Speaker, Mentor and Coach

Archive for SMS Texting

Jan
05

How Are Smartphones Being Used?

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Why is this study really important to local business?  It validates where your customers are hanging out and if you tap into this Mobile Marketing strategy for your business it could possibly increase sales and client database for your business.  When I speak with local entrepreneurs I always mention how important SMS texting and QR Codes are for their business these days and in the diagram below, from Pew Research Centers, it clearly shows that.  Every business should be thinking of some form of Mobile marketing for their business in 2012.  Have you ever wondered though how those smartphone users are using their mobile phones? To help you get a better understanding of how smartphones are being used to support your Mobile and Local Internet Marketing initiative, here is an infographic below.

By the end of 2011 there was approximately a 44% penetration rate of smartphones with an extremely fast growth rate.  There are about  5.5 billion mobile devices of which 2.2 billion of them are smartphones.  Every mobile device these days being sold can handle texting, that is of course if the end user has it turned on, that is no wonder why it is #1 on the diagram below.  However, not all mobile devices can take a picture and have it render to a URL (QR Code Marketing) and that’s why it is #2.  The #3 category on the diagram below is Internet Browsing which is used for Local Browsing, your clients browsing for your keyword such as “plumber austin texas”.  Then #4 Email Marketing is where you capture their name, email address and cellphone numbers because your clients want to be reached by email on-the-go.

Now it doesn’t surprise me that Apps are #5.  Apps have that sexy ring to them but Apps are the most likely to get deleted and not used, faster than anything else on a mobile phone not unless your App is compelling and your clients love it.  I always suggest to my clients, put all the other marketing strategies in place first before spending the thousands of dollars to create an App.  Apps are the first thing to get deleted also if a phone is reaching it’s storage limits.  Apps take a wee bit of time to put together so to help you increase sales from Mobile and Local Internet Marketing faster, it is best to focus on the top 3.

Remember, print media marketing is going down and mobile media is growing leaps and bounds with a continued growth rate from here on in to help businesses increase sales.

Does the data below match up to how you use your own smartphone? Let us know in the comments section below.

Smartphone Usage Infographic

Jan
05

SMS Marketing Case Study – Retail

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There are so many local businesses on our planet and with over 5.5 billion phones and over 2.2 billion smartphones available to market to, it is an awesome way to stay connected with your clients who want to shop at your place of business.

In this case study it is a retail store in the gaming industry.  They have an awesome desktop website selling everything from online games to games for Playstation 3, Wii, Xbox 360 and many, many other platforms.  In 2004 they saw a report stating that the gaming industry as a whole was worth 10.3 billion.  A couple of years later, they opened up their first store.  They now have 2 stores and looking at expanding and adding more locations.

It was obvious to them that the demographic coming of people into their stores where very text messaging savvies.  Just about everyone had or used a cell phone and constantly where texting.  They where not sure if everyone had a smartphone, as they where thinking of possibly putting an APP together, but rather what they knew for sure was that just about everyone was texting one way or the other with their hand held device.  It was crazy!  It was at this point that they started thinking Mobile Marketing and began implementing campaigns to their clients through their mobile phone.

This is a true example of which I speak about every day to local entrepreneurs……Mobile and Local Internet Marketing!

Their text messaging campaign took only minutes to set up once they found the right company to help them with it!  That was it and they where ready to go.  Even when it came time to send out their first text message, it took less than a minute as everything was so quick and easy to do.

HOW THEY SET UP THEIR SMS TEXT CAMPAIGNSMS Texting Campaign Case Study - Retail

They selected a keyword representing their business.  They then where given a 5 digit short code number.  They then put that keyword and short code on everything and everywhere!  They had it on their website, receipts, mailers, posters, facebook, e-mails and displayed it around the store in various places.  They figured that if a customer was looking at something in their store, they most likely had a their mobile phone with them and they should opt-in to their message campaign.

WHAT THEIR FIRST TEXT MESSAGE SAID

They sent the following text message out to their SMS subscribers midday on Sunday saying “Our Street Fighter IV tournament is this Sunday at 7:00 pm!  Sign up online at resetgames.com and pre-order Super Street Fighter IV for next Tuesday!”

RESULTS

With the last minute reminder via text message, they had a record attendance at this specific in-store event.  It was awesome!

ADVICE FOR OTHER RETAIL STORES LOOKING TO LAUNCH AN SMS TEXT MESSAGING CAMPAIGN?

Promote your SMS keyword on everything!  An SMS keyword is the biggest asset for any retail store.  With the small additional cost to add an SMS keyword to a poster or mailer, you can generate hundreds of captive customers.  Mobile and Local Internet Marketing is a NO-BRAINER!

If you are interested in learning more about this type of Mobile and Local Internet Marketing campaign for your business, please feel free to fill out your information at http://www.cheryllynninternational.com/contact  or email us at support@cheryllynninternational.com.

May
16

Mobile Marketing Power

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Mobile marketing, a permission-based marketing tool, is making waves across the internet and rapidly becoming a major communications channel for reaching customers. Mobile Marketing has tremendous power for our business. 

According to an independent survey from Airwide Solutions in 2009, 200 million Americans carry mobile phones and today there is over 5 million phones on our planet. This is more than cars, computers, tv’s etc. In addition, this study reports that 40 percent of major brands have deployed text messaging (also known as SMS, or short message service) campaigns. Nearly 40 million U.S. consumers received SMS advertisements, and 12 percent responded to them, according to the Metrics Study, “Cracking the Mobile Marketing Code.”

Text messaging, also known as SMS, allows short messages (between 140 – 160 characters) to be sent from one cell phone to another or from a mobile messaging platform. This unique way of communicating with your clients and market has capabilities such as website link inserts in the actual text, invitations to enter contests or take surveys and polls, ringtone downloads, mobile coupons, location-based information, and cause donation campaigns, to name a few. By using this platform to inform and send out call-to-action campaigns that will get people back to your site or to your location, you can build a powerful new link to your current connections and use contests to build a larger list. Read More→

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May
16

Teens, Cell Phones and Texting

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Text Messaging Becomes Centerpiece Communication

The mobile phone has become the favored communication hub for the majority of American teens.

Teens, Texting, MobileCell-phone texting has become the preferred channel of basic communication between teens and their friends, with cell calling a close second. Some 75% of 12-17 year-olds now own cell phones, up from 45% in 2004. Those phones have become indispensable tools in teen communication patterns. Fully 72% of all teens2 — or 88% of teen cell phone users — are text-messagers. That is a sharp rise from the 51% of teens who were texters in 2006. More than half of teens (54%) are daily texters.  Read more at:

http://pewresearch.org/pubs/1572/teens-cell-phones-text-messages

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